Mabber relaunches; How about interacting with users now?

Yesterday Mabber launched a new release of its mobile and web based instant messaging platform. New features include a widget that you can place on your blog and enable people to connect with you while you are on Mabber web or mobile. Nothing new about this feature since it is already offered by few other startups including Wambo, and Meebo. Besides this Mabber has added support for getting alerts for RSS feeds through instant messages and also upgraded its mobile client. I am not sure what new the mobile client upgrade really offers since there are very few details on the site. Even this area is not without major competition that now includes Google, Yahoo, Microsoft, Fring, Nimbuzz, Jargong, and few more.

Earlier on I had tried creating an account at Mabber which failed ’cause of some dumb database reason. Emailed Mabber team, since I was not able to post that on their forum which in the first place requires a Mabber Id. Mabber team never cared to reply, but did get the signup part working. Checking now, besides other things I think RSS alerts feature needs some work as it totally lacks notification support of what it is doing when you try adding a new feed. Even otherwise Mabber site gives a feel of ghost town, with almost no real interaction between the product team and the users either on the blog or in the support forums. Would need much than a working product to get users to hop on.

Update: As it seems right now from Nico’s comment below that he did reply to my email, which I never got. Email charge dropped for now 🙂

Links:
Mabber

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2 Responses to “Mabber relaunches; How about interacting with users now?”

  1. Nico Says:

    I did reply right away and we also got the bugs fixed.

    yes, the forum is a lttle dormant, because we worked on the relaunch… now things will get better. 🙂

    defintely no ghost town.

    check out the mobile client.

    Nico

  2. amber Says:

    check out http://www.koolim.com

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